Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Center Section

  • In the Web Control Panel you’ll find a comprehensive Help Center section offering tons of instructional articles and regularly asked questions. They are answered by our support team of competent techs. Simply fill in your question and our clever system will provide you with the best answer.

  • Top quality support service

  • How–To Videos

  • For people who’d rather discover how to take care of a common issue by watching an instructional video, we have added a compilation of video tutorials to our Web Control Panel. All the tutorial video clips are brief and simple to understand. They offer you step–by–step demonstrations of various web site management tasks.

  • Intuitive help center

  • A 60–Minute Response Guarantee

  • We back up all semi–dedicated servers with a 24–7 support service and a sixty–minute ticket response time guarantee. Our knowledgeable support engineers will be available to you 24x7 to respond to your queries and to troubleshoot any issue that you might stumble upon. Just send a help request from the Help section and we will respond instantaneously.