Help Channels

  • Video Tutorials
  • Video Lessons

  • Learn quickly the simple methods to change a document or import a database through our line of how–to video tutorials.

  • F.A.Q.
  • A F.A.Q. Section

  • We offer an easy–to–use Frequently Answered Questions section where you can easily find answers to the most commonly asked questions.

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  • Ticketing System
  • A Ticketing System

  • Our technical support staff is on duty 24x7 to reply to your requests. You will have a reply in max one hour right after the ticket submission.

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Forms of Help

  • Shared Hosting Support
  • Shared Hosting Help and Support

  • If you have problems utilizing our shared hosting services or need to have more resources for your web–sites, just let us know and we’ll give you the best guidance.

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  • VPS Hosting Support
  • VPS Help & Support

  • In case that you run into problems working with your SolusVM admin interface, or with any of the free web applications your VPS arrives pre–installed with, just notify us.

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  • Dedicated Hosting Support
  • Dedicated Hosting Help

  • If you require qualified help and advice from an admin professional or wish to change the setup of your dedicated hosting server, just notify us.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We've got a team of trained specialists happy to help you with anything at all connected with your semi-dedicated server. They are available 24/7 throughout the year.
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